At Jet Ways, we are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy documents how we collect, store, share, and utilize information gathered from users of our website, Jet Ways, and clients booking airline tickets or cheap flights through our reservation hotline at 313-873-8765.
1. Information We Collect
To facilitate your flight booking online, compare flight prices, or arrange discount airline tickets, we collect various details including:
- Personal Identifiers: Name, date of birth, gender, and nationality for passenger verification as required by airlines and government authorities (e.g., TSA).
- Contact Information: Email address, physical mailing address, and telephone number (such as for updates on last minute flights).
- Payment Data: Credit or debit card numbers, billing addresses, and transaction tokens. All financial data is encrypted using standard Secure Socket Layer (SSL) technology.
- Travel Details: Frequent flyer numbers, special meal requests, seating preferences, and accommodation arrangements.
2. How We Collect Information
Information is gathered through several touchpoints:
- Directly from you when submitting forms on our contact page, processing a flight search engine request, or finalizing an airline booking over the telephone.
- Automatically through cookies and tracking tools while navigating our website (please read our Cookie Policy for details).
- From third-party partners, including major airlines, GDS operators, and travel distributors when modifying or confirming flight tickets.
3. How We Use Your Information
We process your personal information for these core business reasons:
- To execute flight bookings, issue airline tickets, and confirm your itinerary.
- To compare flight prices, source the cheapest flights, and alert you to exclusive cheap flight deals.
- To provide customer support and service updates regarding flight cancellations, schedule disruptions, or bag policies.
- To comply with regulatory laws, tax reporting, and public safety mandates (TSA Secure Flight program).
- For marketing and advertising purposes, including targeted Google Ads campaigns, keeping our ad relevance high, and measuring phone call conversions.
4. Google Ads Policy & Ad Networks
Our website utilizes Google Ads and other online advertising networks to drive conversions (Click-to-Call). In compliance with Google's Advertising Policies, we explicitly state:
- Third-party vendors, including Google, show our advertisements on websites across the Internet.
- Third-party vendors, including Google, use cookies to serve ads based on your previous visits to our website.
- You can opt-out of Google's use of cookies by visiting the Google Advertising Opt-out Page or clicking the network advertising settings on your browser.
- We do not utilize sensitive interest categories (such as health, religion, or sexual orientation) to target advertisements to our users.
5. Security and Data Protection
We utilize robust administrative, technological, and physical security measures to shield your personal details from unauthorized access, modification, or exposure. Our site employs SSL (Secure Sockets Layer) encryption during transmission of payment details. However, please remember that no communication channel over the web is 100% immune, and we suggest finalizing high-value bookings via our offline desk at 313-873-8765 for additional security.
6. Sharing Information with Third Parties
We share data only with entities essential to complete your travel requirements, such as:
- The operating airlines carrying out your domestic or international round trip flights or one way flights.
- GDS channels used to search and lock in plane tickets.
- Payment clearance companies to verify credit card transactions.
We do not lease, trade, or distribute your email or personal information to unrelated companies for third-party marketing actions.
7. Contact and Inquiries
If you have questions regarding this Privacy Policy, wish to access your personal data, or demand data removal, please contact our privacy compliance desk at:
Jet Ways Legal Dept.
2431 Wildrose Lane, Detroit, MI, 48202
Email: info@jetwaysflights.com
Hotline: 313-873-8765